Hp printer is not printing | steps to fix it

hp printer is not printing

The users of the hp printer are almost double as compared to other printer users. Hp is the largest manufacturer of hp printers in the world. We have no doubt about the printing quality of hp printers but as we know a machine can misbehave anytime. Most of the printer users always complaint “my hp printer is not responding”. There may be a number of reasons before your hp printer is not printing.

First, identify the nature of the problem that your printer may have. The following are some of the major reasons that may disrupt your hp printer from printing.

1. Hp printer paper jam.

2. Hp printer connection error.

3. Hp printer spooler issue.

4. Hp printer driver issue.

5. Printer ink and toner issues.

6. Broken or disconnected printer wires & cables.

Your printer may have the above-mentioned problems, however, if your printer has some other issues direct contact to hp printer troubleshooting team. The executives will assist you in your problems why hp printer is not printing. Here are the best solutions that will help you to fix your hp printer not working issue. 

Solve 1.  HP printer paper jam issue 

First, check your printer have any paper jam problem or not. Open your printer input tray to check the papers are arranged in the specified pattern and make sure no pieces of paper are inserted wrongly. Remove the papers that are cut, torn, thin, sticky and dirty. 

Open your printer output tray to check no papers are stuck in the exit path of the output tray if you find a piece of paper being stuck remove it carefully.   

Check your printer rollers, frequently broken or non-operating rollers cause your printer paper jam issue. The only way to fix it is to replace the broken rollers with a new one. Clean printer rollers with a soft cloth to fix the rollers not moving issue.

Note:- keep in mind the following things to avoid paper jam issue.

1. Use quality printer papers that match with your printer dimensions and printing instructions.

2. Keep your printer rollers dust free and clean them weekly.

3. Avoid using thin and sticky papers.

4. Make it sure that papers are arranged correctly and no papers are stick with each other in the input tray.

If you still have paper jam issue read a detailed post on steps to fix hp printer paper jam.

Solve 2.  Fix hp printer connection errors

Your printer may stop working if it is not connected from the devices where you give it print jobs to print content or image. The devices are a computer, laptop, iPhone, tablets and so on. If you are using a wireless printer be sure the wifi is properly connected with your printer. Ensure the place is not congested and there is no network issue.

Connect the printer to your devices, go to device settings reconnect the printer. If your printer is still disconnected unplug the printer cable connected with your system, plug it again restart your system and reconnect it. Still, have connection errors? Reset your printer to default and try one more time.

Solve 3. Fix hp printer spooler issue

The printer spooler problem leads your printer complete shutdown. Before you start any troubleshooting step restart your computer and re-send the requests to the printer. This trick will work if your printer is not seriously affected. 

The best way to fix this issue is to reset the spooler. This process will help to clean the queue and remove the errors from your system, follow the instructions to do it.

1. Close the programs files that are used in printing such as word, slides and other files.

2. Tap to ‘start’ button>’Administrative tools’>’ Services’

3. Next, the list that appears, scroll down to ‘print spooler’ right click on that and select ‘stop’.

4. Proceed to ‘my computer’ click to open ‘Local Disk (C:)’ and select ‘windows; folder.

5. ‘System 32’ folder>’spool’>’printers’

6. Delete all the print jobs in this folder 

7. Move back to ‘services’ get ‘print spooler’ right click on that and select ‘start’.

8. Finally, open the closed programs again and try to print documents in a normal way.

Alternative solution

In this method, you can get the printer queue clear by asking the people who have sent something to print. Ask them to go to the control panel in their systems, go to ‘printers and devices’ right click on the printer icon and select ‘see what’s printing’. Then in the list, each individual item needs to be canceled by the person who sent it to the printer. 

Solve 4. Fix hp printer Driver issue

The printer driver shows the connection between a computer and a printer, that communicate commands to tell your printer how and what to print. There may be many reasons why your printer driver has stopped working. For instance corrupted and incompatible drivers, the settings are not properly done or misplaced and the driver is missing updates. You can fix the printer driver by updating, installing and reinstalling them. 

Follow the steps to install a new printer driver

1. Go to the printer manufacturer website and search for printer drivers.

2. Get the perfect printer driver that matches with your printer model.

3. Finally, Download and install a new printer driver. You have to restart your system after installing a new printer driver.

The above-mentioned solutions will help you to fix your hp printer is not printing issue. However, for further assistance leave your comments below. you can also get direct help by dialing our customer care number. Our executives are skilled enough to solve any of the hp printer issues.